Dog Grooming Salon & Daycare
About Us
Fluffy and Knuckles offers a full range of dog grooming and daycare (coming soon) services in Penrith and the surrounding areas. Our professional and compassionate team of dog groomers take great care in styling your dog to be the best-looking dog in the park.
Specialty Shampoos & Treatments
Professionally Trained Staff
Caring & Compassionate
Appointment Bookings/Times
As we run by appointment only, please ensure you arrive on time for your appointment (if this is your first visit, please arrive 5-minutes early to discuss grooming).
We cannot take dogs that arrive more than 15-minutes late as we’re appointment only and need to run on time for all clients.
Please note we try to send out courtesy text messages to remind you of your appointment times. However, we insist that you don’t solely rely on our systems as we require appointment attendance to be your responsibility.
Missed Appointment Fees
To ensure we’re able to keep our doors open and provide a stable place of employment for the staff, we enforce a missed appointment fee.
A fee of $25 will be applied to your account for missed appointments and will be required to be paid on your next visit.
Cancelling or Rescheduling an Appointment
We will require 24hrs notice before your appointment for cancellation or rescheduling to ensure we can fill your appointment.
If cancelling or rescheduling an appointment within less than 24hrs of the appointment, a $25 fee will be applied.
Matted or Knotted Dogs
To avoid skin injury during grooming, all dogs with matted coats will be clipped short, and a surcharge will apply. Due to the time involved in removing knots from coats (not matted), a surcharge will apply.
If you believe your dogs may have a knotted or matted coat, please consult our expert staff for an assessment of the required surcharge.
Puppies
To ensure safety, we do not clip puppies under the age of 6-months old.
Additionally, before booking clip appointments, we require puppies to attend at least three wash/tidy (one for adult dogs) appointments to familiarise them with the noises and environment of a grooming salon.
Shampoos & Conditioners Available
Curious about the shampoos and conditioners we use during our grooming services? Below is a list of the most commonly used shampoos, conditioners and treatments we use.
Not sure which shampoo is the right one for your pooch? No stress, ask our expert staff for advice or leave it in our hands and we’ll find the right shampoo for your doggo.
Standard Shampoos
Orange
Eucalyptus
Lemongrass
BYO
Conditioners
Everyday Pink
Witchazel
BYO
Treatment Shampoos
Flee & Lice Treatment
Gentle Protein
Clarifying
Whitening
De-Shedding
BYO
Meet the Team
All the staff at Fluffy and Knuckles love and understand dogs. You can be reassured that every dog who comes to Fluffy and Knuckles is treated like they are one of the pack.